Enjoyed my recent stay as a solo traveler. The location was superb, allowing easy access to attractions like the Exploratorium and Ferry Building. The room was clean and comfortable, and the morning buffet was a delightful way to start the day, although the quality could use improvement. Overall, it was a pleasant experience with a few areas for improvement.

Great stay! The elegant design impressed me. The heated pool was a hit with the kids. Staff provided excellent service. The breakfast was delicious and fresh!

The grand lobby is stunning, and the Toto toilet in our room was a nice surprise! I loved the hotel's proximity to BART.

We had a fantastic stay, especially enjoying the beautiful Garden Court for breakfast and delightful cocktails in the evening. The heated pool was a hit with the kids, creating lasting family memories. The location is perfect for exploring all that SF has to offer!

In my wife’s opinion, a larger variety of gluten-free options would be great for families.

i really enjoyed the attentive staff, especially the valet team who made me feel safe at night. the superior room was cozy with a heavy comforter, perfect for two. also, the indoor pool was a highlight, offering stunning views of the city skyline.

can recommend

Loved the historic charm and cozy Pied Piper bar. noisy hallways at night.

Families should check this place out

Had a great time with the family here. The gym was well equipped and the kids loved that the pool was always clean and inviting.

It wasn't cheap, but you get what you pay for.

Stunning atmosphere and delightful amenities

I had a fantastic three-night stay in the spacious Superior Room, where the grand lobby and elegant vintage decor captured my heart. The indoor heated pool was a highlight, providing a unique and relaxing experience. The attentive staff truly made all the difference, ensuring excellent service from check-in to check-out. However, I did find some limited dining options at the bar during my visit.

The grand lobby with its stunning vintage decor truly felt majestic and welcoming, making it easy for me to navigate with my mobility needs. I appreciated the spaciousness and charm throughout the hotel.

Room service options could be improved for seniors.

The room was nice, but the check-out process was frustrating.

Impeccable service from staff made my stay unforgettable!

Absolutely loved the grand lobby! It felt like stepping back in time, truly stunning. The only downside was the lack of storage space in the room, which made unpacking a hassle. Still, a wonderful stay! 😍

my stay was fantastic! this hotel really exceeded my expectations compared to my previous visit to san francisco. the grand lobby and the charming historic details made it feel special every moment.

the bar was closed during my visit.

We loved our stay with the clean, cozy room and the little details like fresh mini pecan rolls left for us. The indoor swimming pool and relaxing massage options really added to our experience. The breakfast buffet could have been better, but it didn’t mar our overall enjoyment, so I'd say definitely check it out! 😊