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Palace, A Luxury Collection - San Francisco

2 New Montgomery Street, San Francisco, California, United States, 94105  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Palace, A Luxury Collection - San Francisco

Paid Wi-Fi
Parking

USD 59 per day

Luggage storage
24-hour services

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

This divine spot in the Financial District is renowned for its top-notch service, beautiful lobby, Victorian-style décor, and elegant rooms with high ceilings. The brunch and tea service at Garden Court is incredible. Some feel that the room quality varies a bit, but others feel that it has earned its reputation.

Verified Reviews:

  • Central location - Beds were very comfortable - Rooms were clean
  • Grand public spaces - Paper thin walls - Good location
  • Rooms need updating - Small bathrooms - Beautiful property
  • Beautiful buffet breakfast - Great service - Grand historic hotel
  • Fantastic location - Gorgeous common areas - Rooms vary wildly

Overview

The deluxe 4-star Palace is set in Financial district and offers fashionable guestrooms with a view over the city. Since 1909 the hotel has been hosting guests in an 8-story striking building.

The hotel is located in the financial district of San Francisco within a 15-minute walk of Ferry Building. San Francisco city center is 3 km away.

There are shopping options, such as shopping centers and a market within easy reach of the property.

The hotel lies close to Transbay Terminal underground station. There is Oakland International airport at a 20 km distance.

Rooms

Palace has 553 guestrooms appointed with a minibar, climate control, television, a seating area and a sofa and provides ideal lodging in San Francisco. Some rooms feature views over San Francisco Bay. They offer bathrooms fitted with a bathtub, a hairdryer and a walk-in shower.

Eat & Drink

A delicious breakfast is served at the dining area. Guests can enjoy light flavors of Austrian meals at the lobby restaurant. Tea, cocktails and coffee are offered in the wine bar. Servring a selection of food Ghirardelli Ice Cream & Chocolate Shop and Cafe Focaccia are placed a 5-minute walk away.

All visitors are offered a full breakfast for a fee. 

Services

Palace provides a business center, laptops and a conference room along with 24-hour front desk, 24-hour concierge and room service.

Relax

A health club, a spa centre and a solarium are available for guests' relaxation. On-site fitness amenities include fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms at USD 16.99 per day.

Guest Parking

Private parking is possible on site at USD 59 per day.

Number of floors:   8.  Number of rooms:   553.

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Facilities

General

  • Non-smoking property
  • Paid Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Luggage storage
  • Lift
  • Currency exchange
  • Gift/Newsstand
  • Lobby
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Doctor on call
  • Limousine service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Bar/ Lounge area
  • Dinner

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Microphone
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi

Room view

  • City view
  • Street view

Room features

  • Individual air conditioning
  • Individual heating
  • In-room safe
  • Mini-bar
  • Living room
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub shower combination
  • Hair dryer
  • Bathrobe
  • Bathroom telephone

Media

  • Flat-screen TV
  • Internet television
  • Paid films
  • Voice mail
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 4 pm FREE
Check-out until 12 pm FREE

Children and extra beds

There are no extra beds provided in a room. 

Pets

Pets are allowed on request.

How to reach hotel

hotel Palace, A Luxury Collection - San Francisco San Francisco location
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Hotel Address:

2 New Montgomery Street, San Francisco, California, United States, 94105

Get directions
Airports
Train
  • F Market Street Car
    3700 ft
  • Caltrain - 4th & King Street Station
    4600 ft
Underground
  • BART - Montgomery St. Station
    400 ft
  • Transbay Terminal
    2000 ft
  • Bus stop
    400 ft
Restaurants
  • The Pied Piper Bar & Maxfield's (cuisine: American, Californian)
    100 ft
  • Garden Court (cuisine: American, Californian)
    100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    553

Rooms and availability

Palace, A Luxury Collection photos Room Deluxe Rooms
Grand Deluxe Double Room
Street view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Marble bathroom
  • Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Sq. Ft: 360 360 square feet of space complemented by a beautiful palette and luxe interiors. With 48” televisions, savvy connectivity, high speed internet with options for streaming, stylish desk and the ultimate comfort beds our Grand Deluxe rooms are perfectly fashioned for a relaxing and enjoyable stay. The spacious bath offers a marble vanity with a large back lit mirror. TOTO Washlet in suites and floors 6 through 8.

Palace, A Luxury Collection photos Room
Grand Deluxe King Room
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • French balcony
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Palace, A Luxury Collection photos Room Deluxe Rooms
Standard Double Room
Street view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds or 1 Double bed, 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Balcony
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • French balcony
  • Bathroom:Marble bathroom
  • Hair dryer
  • Phone in bathroom
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Mini-refrigerator
  • Bottled water
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
Room Description:

Superior|Superior Twin/Double Room Non refundable

Palace, A Luxury Collection photos Room
King Room
Street view
  • Room size:

    305 sq. feet

  • Max occupancy:

    5 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • French balcony
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Palace, A Luxury Collection photos Room Deluxe Rooms
King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:French balcony
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

Suite|Palace Suite King - Single

Palace, A Luxury Collection photos Room
Standard Suite
  • Room size:

    500 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed and 1 Sofa bed, 1 Double bed, Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Coffee machine
    • Bathtub
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Media:Flat-screen TV
  • Radio
Room Description:

Suite|Triple Suite

Palace, A Luxury Collection photos Room
Junior Suite
  • Room size:

    360 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Marble bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Palace, A Luxury Collection photos Room
Superior Room
  • Room size:

    305 sq. feet

  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Private bathroom
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • French balcony
  • Bathroom:Marble bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Superior|Superior Twin Room (2 twin beds)

Palace, A Luxury Collection photos Room
Superior King Room
  • Room size:

    295 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • French balcony
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Palace, A Luxury Collection photos Room Superior Room
Superior King Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • Bedding:Sofa bed
  • Media:Television
Palace, A Luxury Collection photos Room
Superior Suite
  • Room size:

    305 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed and 1 Sofa bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Suite|Superior Suite

Palace, A Luxury Collection photos Room Superior Room
Superior Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Palace, A Luxury Collection photos Room
Deluxe Room
  • Max occupancy:

    7 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Dressing area
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • French balcony
  • Bathroom:Marble bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Mini-refrigerator
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Room Description:

Deluxe|Deluxe Room

Palace, A Luxury Collection photos Room
Deluxe King Room
  • Room size:

    325 sq. feet

  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Single bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • French balcony
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Radio
Palace, A Luxury Collection photos Room
Deluxe King Suite
  • Room size:

    360 sq. feet

  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Balcony
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • French balcony
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
  • Radio
Palace, A Luxury Collection photos Room Deluxe Rooms
Deluxe Suite
Street view
  • Max occupancy:

    4 persons

  • Bed type:

    4 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • French balcony
  • Bathroom:Marble bathroom
  • Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Mini-refrigerator
  • Bottled water
  • Media:Cable TV
  • Universal AC/DC adapters
  • Wake up service
Room Description:

This room offers custom upholstered sofas and an additional seating area. Inspired by west-coast impressionism, the suite is layered in deep plum, midnight blue and shades of grey textiles to create a rich coastal atmosphere. It has 11-foot ceilings, leather tufted headboards, bedside lighting, high thread count linens and pillow-top bedding. A high-end luggage inspired desk and the bathroom vanity offer modern finishes. A 48-inch flat-screen satellite and streaming enabled TV, a rain shower, a bathtub and back-lit bathroom mirror complete the design. Please note that the room rate is based on 2 guests. Maximum occupancy is 4 guests (see Hotel Policies) Please note: No rollaway beds can be accommodated in this room type.

Palace, A Luxury Collection photos Room Deluxe Rooms
Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Media:Television
Grand Luxe King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Premier Room
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Slippers
  • Work desk
  • Ironing facilities
  • Ergonomic chair
  • Newspapers
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Phone in bathroom
  • Dining:Mini-bar
  • Refrigerator
  • Bottled water
  • Media:Universal AC/DC adapters
  • Wake up service
Superior Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|Superior - Double (Family Plan)

Single Room
Street view
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
Room Description:

Standard|Market Street View Non-smoking - MKN - WP25B

Standard Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Standard|Triple room

Junior King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
  • Computer hookup
Room Description:

1 King Bed405 sq feet (38 sq meters)Internet - WiFi and wired Internet access Entertainment - 37-inch flat-screen TV with satellite channels and pay moviesFood & Drink - 24-hour room service and free bottled water Sleep - Premium bedding and blackout drapes/curtains Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippersPractical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Standard Double Family Room (Double bed)

Family King Room
Street view
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|Market Street View King - Double (Family Plan)

Family One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe One Bedroom Suite - Double (Family Plan)

Superior Single Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:French balcony
Room Description:

Superior|Superior Room - SUP - WP25B

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Room Description:

Superior|Superior - Triple

Deluxe Single Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Single bed

  • Check Prices
  • Room Facilities:
    • Balcony
    • + More
  • General:French balcony
Room Description:

Deluxe|Deluxe Room - DLX - WP20D

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons, 1 King-size bed

  • Check Prices
Room Description:

Deluxe|Deluxe - Triple

Deluxe Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Deluxe|Deluxe Double Family Room (Double bed)

Deluxe Family One-Bedroom Suite
  • Max occupancy:

    2 persons

  • Bed type:

    2 Single beds or 1 Double bed

  • Check Prices
Room Description:

Suite|Deluxe Double Family Suite with 1 bedroom (Double bed or 2 twin beds)

Palace, A Luxury Collection Location

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  • Current hotel
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  • Airports
  • Underground stations
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  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
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  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Coit Tower 1.0 mi
    1 Telegraph Hill Blvd
  • Lombard Street1.3 mi
    San Francisco, CA 94109
  • Fillmore Street 1.7 mi
    Between Jackson and Eddy Street Pacific Heights
  • San Francisco City Hall 1.1 mi
    1 Carlton B Goodlett Pl
  • Anchor Brewing Company 1.7 mi
    1705 Mariposa St

Near the hotel

  • Chinatown2700 ft
    Grant Avenue
  • Grace Cathedral3500 ft
    1100 California St
  • Nob Hill3400 ft
    San Francisco, CA 94109

Restaurants nearby

  • The Pied Piper Bar & Maxfield's100 ft

    Address: 2 New Montgomery Street
    Phone: -(415) 512 1111

    64% likes this, based on 108 reviews
    Cuisine: American, Californian
    Price Range: USD 0 - USD 25

  • Ghirardelli Ice Cream & Chocolate Shop100 ft

    Address: 2 New Montgomery Street
    Phone: 415.536.7830

    76% likes this, based on 45 reviews

  • The Sentinel200 ft

    Address: 37 New Montgomery
    Phone: (415) 284-9960

    70% likes this, based on 33 reviews

  • Garden Court100 ft

    Address: 2 New Montgomery St
    Phone: (415) 512-1111

    60% likes this, based on 82 reviews
    Cuisine: American, Californian
    Price Range: USD 36 - USD 81

  • Kyo-Ya100 ft

    Address: 2 New Montgomery St
    Phone: (415) 546-5090

    74% likes this, based on 52 reviews
    Cuisine: Asian, Japanese
    Price Range: USD 41 - USD 80

Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    553

Palace, A Luxury Collection Reviews

Guest reviews are submitted by our customers after their stay at Palace, A Luxury Collection

7.8
FabulousBased on191 reviews

Guest reviews

  • Group of friends
    7.4

    The hotel was beautiful and the rooms very spaciouse

    There was a real mixture in staff attitude , some where fantastic and very welcoming others I felt like i was intruding to ask thier advice.

  • Couple
    8.2

    location

    needs a revamp - decor a bit faded

  • Family with children
    8.8

    very good location and excellent pld decor

    Allows animals so we have dogs barking a couple of nights. Regular noice from the plumbing also disturbed us

  • Group of friends
    10.0

    Check in was great, when Scott heard it was a birthday weekend he had chocolate covered strawberries and a nice note sent to our room - unexpected and so nice

    Concierge didn't seem to have much time for us once she told us an event was sold out. Wouldn't even look up at us.

  • Family with children
    8.2

    Spacious rooms. Very comfortable beds. Efficient check in and check out. Good location near union square.

    Hotel does not supply baby pillow or blankets. They did not inform us of that when we booked and asked for a baby crib. Took to much effort to make them see why that's wrong and do something about it. Eventually, however, they did the right thing and got us a baby blanket.

  • Couple
    5.8

    Staff was rude. No coffee in the room. Complimentary coffee in lobby was taken away by 8:30a.

  • Family with children
    10.0

    The palace hotel was fantastic. The staff were fantastic and the room was very nice with a half decent view out of the window. The pool and spa were open early from 5 am which was great when the whole family was up early because of jet lag.

    The Walls let too much sound in from neighbouring rooms and the window were purposely glued shut

  • Couple
    8.2

    location was excellent ! The history of the hotel is impressive........A very elegant hotel....it was truly a lovely experience....you could walk everywhere or hop on the trolley.........

    The regular rooms are quite small....we had to upgrade to a suite in order to feel comfortable.

  • Older travelers
    7.4

    In a true tradition of the Grand Hotels, the Palace is really lives up to the image and expectations. An experience that must be experienced by all.

    Pay WiFi? Catch up with the times.

  • Single
    9.2

    (1) Mirrors have smudges and their was someones hair in the drawer.(2) The wireless internet should be free for guests

  • Group of friends
    8.2

    Staff was friendly and helpful, beautiful dinning halls, bar and room.

    While the elevators are gold platted and marble everywhere, the details are overlooked. The mattres was old and warn out, the dresser was broken.

  • Family with children
    7.8

    Good location, very nice historical building, nice room. Fantastic breakfast in beautiful restaurant - worth its price:-).

    Wifi in the room is necessary to pay - separately for each device, stupid, old fashioned.

  • Older travelers
    7.4

    The architecture, the service art the bar and the Sunday brunch.

    At the reception and by the restaurant hostess having been replied in Spanish, whilst I am a 100% US citizen !

  • Older travelers
    8.0

    Nobody ever answered my comments when I booked online.

  • Older travelers
    8.2

    Garden Room buffet, opportunity for early checkin, late checkout.

How to reach hotel

hotel Palace, A Luxury Collection - San Francisco San Francisco location
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Hotel Address:

2 New Montgomery Street, San Francisco, California, United States, 94105

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Airports
Train
  • F Market Street Car
    3700 ft
  • Caltrain - 4th & King Street Station
    4600 ft
Underground
  • BART - Montgomery St. Station
    400 ft
  • Transbay Terminal
    2000 ft
  • Bus stop
    400 ft
Restaurants
  • The Pied Piper Bar & Maxfield's (cuisine: American, Californian)
    100 ft
  • Garden Court (cuisine: American, Californian)
    100 ft
Hotel information
  • Check-in:
    from  4 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    8
  • Number of rooms:
    553